Power BI scorecard breaking down MAPE, BIAS, and MAE by SKU, planner, category, and time horizon — with planner league table, root cause classification, MAPE heatmap, and traffic-light RAG status to drive accountability and targeted improvement.
Most organisations report a single aggregate MAPE — 28%, good enough — on a monthly slide. Nobody knows which SKUs, which planners, or which time horizons are driving error. Without that granularity, improvement programmes are unfocused, accountability is diffuse, and the number rarely moves year on year.
A Power BI model computing MAPE, BIAS (directional error), and MAE at SKU × planner × week × horizon level. Planner league table creates accountability. Root cause classification (over-forecast, under-forecast, lumpy demand, new product) enables targeted intervention. Heatmap surfaces persistent problem categories and weeks.
Portfolio MAPE improved from 28.2% to 19.6% over 12 weeks — a 30% error reduction. Over-forecasting is the dominant root cause (41% of errors), driven by promotional lift assumptions that consistently overshoot. Two planners account for 58% of total error units despite covering only 35% of SKUs. Dairy category is the single largest error contributor at 34% MAPE.
| WEEK | SKU | CATEGORY | PLANNER | FORECAST | ACTUAL | ERROR (UNITS) | MAPE % | BIAS % | MAE | ROOT CAUSE | HORIZON (WK) | RAG |
|---|